Shipping policy
Costs and Handling
Shipping is handled by 3rd Party carriers such as DHL, USPS and UPS.
We do not incur these shipping costs and do not offer free shipping to any orders.
- We will cover shipping only when we make errors or mistakes, such as the case of missing parts or damaged initial shipments.
Lost Packages
The customer accepts full responsibility for any loss or damage to these items once there is a delivery or attempted delivery.
We are not responsible for lost packages. Once the package leaves our warehouse, it is the responsibility of our shipping provider to get the item to your designated address. Once that is complete, you are responsible for your package.
Redirections, Change of Address or Address Undeliverable
Once a package leaves our facility, it is the customers responsibility to ensure the address that the order is being sent to is up-to-date, valid address. Changes made to the shipping process after packages leave here are subject to the discretion of AAL. We are not obligated to change or assist shipping needs once the package leaves our facility.
- To redirect a package, there will be a $30 Redirection Fee for any and all redirections when not by error of AAL.
- If a package being delivered is rejected or undeliverable, your order will be sent back to us. In order to get your order sent back to you with the correct information, your order will be subject to additional shipping charges to re-send your package out again.
- If a shipment is not paid for with 30 Days, the order will be cancelled. If you do not contact us within that time, you will be assessed a 20% restocking fee before we refund your order.